Sunshine Coast
Medical Receptionist Wanted

Job Posting

Are you or anyone you know looking for a rewarding and enjoyable role in customer service?

We are looking for passionate Customer Service Agents to join our EFC family! As a member of our customer service team, you will play a vital role in ensuring each client receives a warm, positive, and seamless experience from the first moment they make contact with our clinics. We have full time and part time opportunities available.

Key Responsibilities:

• Greet and assist clients with a friendly, approachable demeanor.
• Schedule appointments and manage client bookings efficiently.
• Answer questions and provide accurate information about our services.
• Handle inquiries and resolve client concerns with professionalism and empathy.
• Maintain a clean, welcoming reception area.
• Collaborate with the podiatry team to ensure smooth day-to-day operations.

Experience:

• Exceptional communication skills with a positive, can-do attitude.
• Previous customer service experience (experience in healthcare or wellness is a plus).
• Strong organizational and time management skills.
• Ability to work well independently and as part of a team.
• Enthusiasm for delivering outstanding client service.
• Confidence with computers and using technology- training in practice management systems and software provided.